
At 4SITE Falls Creek, we have spent over 18 years supporting alpine communities, visitors, and resort operations across Australia’s mountain regions.
We know great service is about more than just transport. It is about being dependable, approachable, and always willing to help wherever needed. Through snow, storms, busy weekends, and changing conditions, our team takes pride in bringing a helping hand.
Friday 8am to Midnight
Saturday - Thursday 8am to 10pm
No, you do not need to include an arrival time in your booking.
We operate on a first come first serve basis when travelling from the ATS terminal to your accommodation.
No, we require at least one adult over the age of 16 to accompany the belongings to the accommodation.
If only one person is traveling, there will be an excess baggage charge for any bags exceeding the three-bag limit per person.
No, we require at least one adult over the age of 16 to accompany the belongings to the accommodation.
If only one person is traveling, there will be an excess baggage charge for any bags exceeding the three-bag limit per person.
Yes, season permits are available to purchase. These can be purchased at our front desk or by emailing fc_enquiries@4siteaustralia.com.
Pricing: Adult $260 & Child $160
Arriving by car
Drive to the Accommodation Transfer Service (ATS). Back into the ATS building unload luggage onto trolleys, send in one passenger to purchase ATS tickets.
The passengers and luggage can proceed down the inside ramp and wait for the driver to return.
Please see ATS staff for parking instructions.
Once everyone is back at the terminal and ready to go, line up and you'll be taken to your accommodation as soon as possible.
Late arrivals
If arriving outside of our opening hours (12 pm Friday night and 10pm all other days) please park in the designated late arrivals area (to the right of the ATS building) and walk up to your accommodation. By 10:30am the following morning you
will need to move your car to the overnight car park. Follow steps 1-4 above.
Arriving by bus:
When arriving by bus service, you will be dropped off and picked up out the front of ATS. The bus services are run separately to ATS so please contact the bus company directly for any queries. When booking ATS please tell office staff what time your return bus is booked for.
The accommodation transfer service will collect you from your lodge, within the time slot you have pre-booked. Bookings are made via the website or at our front desk.
Once you've transferred back to the Terminal you can fetch your car from its parking spot, bring it back to the terminal, load your luggage and leave the mountain.
While you can book a one-way trip, booking a return is generally more cost-effective and offers added convenience. A return booking secures your pickup on your preferred date and time, which can be especially valuable during peak times like school holidays and weekends when demand is high. If you don’t book a return, we may not have availability for your requested pickup, so booking an return ensures peace of mind and a guaranteed spot.
All vehicles entering Falls Creek Alpine Resort during the declared snow season must have a Resort Entry Permit. These fees help fund vital services like Ski Patrol, Snow Clearing & Guest Services.
Tip: Pre-purchase your permit online before you leave home to save time!